FAQ´S – Registration Frequently Asked Questions

Before contacting the Congress Organising Secretariat, please read through the following Frequently asked questions or visit the Registration guidelines of the ESPD 2023.



How do I register for the Congress?

The delegate/secretary/contact person must Create an Account and then continue filling out the online registration form. The delegate details (who will attend the congress) will be required. An account will be automatically created based on the delegate’s email address.

If you fill in your all details, you will not have to fill the details in the form again.

In case you already have an existing account please log-in with your email address and password as used in the past.


Problem with logging into the registration portal.

If you have forgotten your password, click here to retrieve it.
If you have forgotten your username or username does not work, please contact us and outline your query.

In-person and Virtual Attendance

You can select your preferred type of attendance in the online system during the registration. In case of a virtual attendance, we will send you instructions close to the event and before the live stream starts.


On Demand Sessions

The virtual content will be available to registered delegates in the portal for 2 months after the event.


I cannot find my registration confirmation email.

Institutes with high security and privacy settings may transfer emails sent from the online system to junk folders. You may also check the emails in the Mailing Archive and Communication Log on the 22nd ESPD Congress homepage.


How can I register an accompanying person?

In the registration form, after choosing a congress fee, on the next page, you can select the accompanying fee (as an “extras”).


How can I register more than 1 person or create a group registration?

If you wish to register less than 10 participants/delegates, it can be processed under one account. After finishing the first registration there is the button “add participant”. For registration for more than 10 participants, please contact us.


How can I check my membership?

You can check it yourself in your member account while logged in.


Can I make a name change to my registration?

For any change of name, a fee of 20 EUR will be charged.


Can I just attend one day of the 22nd ESPD Congress?

One-day registration is not offered. You will need to register for all three days of the Congress.


What is the cancellation policy if I cannot attend the 22nd ESPD Congress?


I can no longer attend the 22nd ESPD Congress, but my colleague is available. What is the substitution policy?

It is possible to change the name of the participant. For any change of name, a fee of 20 EUR will be charged. Any change must be notified in written form to the Congress Secretariat.


What to do if you need to change your details?

Payment Issue and Invoice Request


I selected bank transfer as my payment option, but now I want to pay with a credit card.

If you log in to the portal and click on the button Manage your registration, you will be forwarded to the next page, where you can change your payment method.


My payment was declined/Cancelled, what I should do?

First, please check if your payment has been charged to your account. From time to time the connection between our registration system and online payment provider takes a while. If the payment was declined, please contact the Congress Secretariat.


Invoice Details request

The invoice details (name of company/institution, full address, VAT number if applicable) are important for your final invoice. Please note that any change of such details is possible only within 3 days from the date of registering and is subject to a 20 EUR fee.

An applicable VAT number is required for the invoice for participants from EU countries.


How can I ask for an advance invoice to proceed with the payment by my institution/company?

The Call for payment with bank details will be available for download in the online portal.

The advance invoice will be sent upon request to Congress Secretariat.

Invitation Letter


I need an invitation letter for VISA purposes. How do I receive it?

A VISA invitation letter can be downloaded from the Online Registration Portal after the registration is confirmed and paid in full. If you need assistance with the VISA invitation letter, please contact the Congress Secretariat.



Can I obtain a Certificate of Attendance?

The Certificate of Attendance will be available for download in the Online Registration Portal after the Congress.



An application has been made to the UEMS EACCME® for CME accreditation of ESPD 2023.



Address for official postal correspondence:

ESPD Office
c/o C-IN
5. kvetna 65, Prague Congress Centre
140 21 Prague 4
Czech Republic

Registered at:

1 Place de l'Hôpital
670 91 Strasbourg CEDEX


Office phone & fax numbers

Tel: +420 296 219 620


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